Accessibility Statement

Last Updated: 2025-12-25

1. Our Commitment

K-HERE is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

We believe that the web should be accessible to everyone, regardless of ability or technology. Our goal is to provide a Korean learning experience that is inclusive and enjoyable for all users.

2. Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

Target Standard: WCAG 2.1 Level AA

We are actively working toward full compliance and regularly audit our site for accessibility issues.

3. Accessibility Features

K-HERE includes the following accessibility features:

  • Semantic HTML: We use proper heading structure and semantic elements to help screen readers navigate content effectively.
  • Keyboard Navigation: All interactive elements are accessible via keyboard navigation.
  • Color Contrast: We maintain sufficient color contrast ratios for text readability.
  • Responsive Design: Our site works on various screen sizes and devices.
  • Focus Indicators: Visible focus indicators are provided for keyboard users.
  • Alternative Text: Images include descriptive alt text where appropriate.
  • Text-to-Speech: Korean pronunciation audio is available for learning content.

4. Known Limitations

We acknowledge that some parts of our website may not yet be fully accessible:

  • Quiz Timer: The 30-second countdown timer in quizzes may be challenging for users who need more time. We are exploring options for extended time accommodations.
  • Third-Party Content: Some third-party services (such as payment processing via Paddle) may have their own accessibility considerations.
  • Audio Content: Korean pronunciation audio currently does not have text transcripts, though the Korean text is always displayed.

We are committed to addressing these limitations and improving accessibility over time.

5. Compatibility with Assistive Technologies

K-HERE is designed to be compatible with the following:

  • Modern screen readers (VoiceOver, NVDA, JAWS)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

We recommend using the latest version of your preferred browser for the best experience.

6. Feedback and Contact

We welcome your feedback on the accessibility of K-HERE. Please let us know if you encounter accessibility barriers:

Email: [email protected]

Subject Line: Accessibility Feedback

Please include:

  • A description of the accessibility problem
  • The page URL where you encountered the issue
  • Your browser and assistive technology (if applicable)

We will try to respond to feedback within 5 business days.

7. Enforcement Procedures

If you are not satisfied with our response to your accessibility concern, you may contact relevant regulatory bodies in your jurisdiction:

  • EU/EEA: Contact your national enforcement body or the European Accessibility Resource Centre
  • USA: File a complaint with the U.S. Department of Justice or relevant state agency
  • Korea: Contact the Korea Disabled People's Development Institute (KODDI)

8. Technical Specifications

Accessibility of K-HERE relies on the following technologies:

  • HTML5
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

9. Assessment Approach

K-HERE assesses the accessibility of our service through:

  • Self-evaluation using automated testing tools
  • Manual testing with keyboard navigation
  • Testing with screen readers
  • User feedback and bug reports

10. Updates to This Statement

We may update this Accessibility Statement from time to time. Changes will be posted on this page with an updated "Last Updated" date.